Zeiss Launches Collaborative Care Platform to Enhance Connected Ophthalmic Care
Key Takeaways
Zeiss Collaborative Care is designed to enables ECPs to securely share images, reports, and patient data in real time, supporting faster and more confident clinical decision-making.
The browser-based platform simplifies referral workflows by allowing providers to send, track, and prioritize referrals while ensuring seamless data exchange between referring and receiving practices.
The solution can function as a standalone cloud application or integrate with Zeiss FORUM, supporting a wide range of clinical environments and digital infrastructures.
Zeiss Medical Technology announced the launch of Zeiss Collaborative Care, a browser-based software application designed to enable eye care professionals to work together more seamlessly through secure data sharing, structured referrals, and strengthened professional networks.
The new solution is designed to address longstanding challenges in ophthalmic care, including fragmented data exchange and inefficient referral processes. By facilitating real-time communication and shared clinical insights, Zeiss Collaborative Care empowers providers to make faster, more confident clinical decisions and improve continuity of care across the patient journey.
Zeiss Collaborative Care will be demonstrated publicly for the first time at the 100% Optical 2026 congress in London from February 28-March 2, followed by a presentation at Vision Expo in Orlando, Florida, from March 11-14.
“At Zeiss, we’ve focused the strengths of our digital expertise to address some of the persistent challenges in a patient’s healthcare journey,” said Magnus Reibenspiess, Chief Commercial Officer and Head of the Strategic Business Unit Ophthalmology at Zeiss Medical Technology. “Working closely with our customers, we’ve laid the foundation to transform continuity of care today, supported by data-driven, digital care models that can follow patients throughout their ophthalmic care pathway. Zeiss Collaborative Care is an important step forward in our vision, bringing care teams closer together for more efficient patient care.”
A New Standard for Connected Care
Zeiss Collaborative Care is delivered as an application of the Zeiss Healthcare Data Platform (HDP), which provides a secure cloud-based foundation for Zeiss digital solutions. As an HDP-powered application, the platform offers flexible deployment options to support a wide range of clinical environments.
Practices can implement Zeiss Collaborative Care as a standalone cloud solution or as an integrated extension of Zeiss FORUM. In the latter configuration, diagnostic data, images, and clinical insights flow seamlessly from on-premises systems into secure, browser-based collaboration spaces. This flexibility aims to ensure that providers—regardless of their current digital infrastructure—can participate in efficient, data-driven care pathways.
The platform integrates with existing Zeiss solutions and adheres to industry-standard security requirements, enabling eye care professionals to collaborate with confidence.
Core Capabilities: Share, Refer, Network
Zeiss Collaborative Care is built around three core functionalities designed to enhance coordinated care:
SHARE – Exchange insights and data to enhance decision-making
Eye care professionals can securely exchange images, reports, and patient data to obtain second opinions and validate clinical assessments. Real-time chat functionality and email notifications help teams stay aligned on complex cases and determine optimal care pathways.
REFER – Streamline referral workflows
The platform enables practitioners to send, track, and prioritize referrals through a secure, user-friendly browser-based interface. Referring and receiving providers can share updates efficiently, ensuring the right clinical information reaches the right specialist at the right time. Patient data can be easily received and downloaded into existing systems for comprehensive documentation and analysis.
NETWORK – Strengthen professional connections
Zeiss Collaborative Care supports the development of stronger professional relationships between optometrists and ophthalmologists. By fostering an open, browser-based professional network independent of any single data management system, the platform encourages knowledge exchange, peer support, and improved continuity of care.
Originally published online on Eyewire+.